Describe the symptom you see
State whether only the kitchen sink will not drain or which other drains are affected. If there is dampness on the ceiling or floor, tell us whether the water appears continuously or after a specific use. Also explain any visible fault in a tap, trap or cistern part during the call.
The detection method is chosen according to the fault and access. Repair and surface reinstatement are not added automatically to the detection fee; the work to be done and its price are explained separately.
Two of our jobs in Beşiktaş
After unblocking a kitchen drain in Dikilitaş, we separately recommended washing the line. Because the customer was moving out, they did not want this additional work; the job was completed with the unblocking alone.
In Gayrettepe, we pinpointed a leak under the parquet flooring within a narrow area. For the repair accepted by the customer, the necessary parquet removal and a small amount of breaking were carried out.
Information to prepare for the service call
Share the neighbourhood and full address along with the floor, the affected area and any previous interventions. For a leak affecting a lower or neighbouring flat, discuss access to that area and the availability of the person who will decide on the repair beforehand. We use these details to discuss a suitable service window and the scope of work.
Tell Galata about the fault in Beşiktaş
Call 0212 909 34 78 to discuss a visit with Galata Tesisat. Confirm the service window, scope and price for your area with the crew based in Beşiktaş.
- District, full address, floor and a contact phone number.
- For leaks, whether flow is continuous or intermittent; for blockages, which independent drains are affected.
- Access to the relevant apartments and contact details for the person approving the price.